Privacy Policy

This Privacy Policy explains how Kutumb ("we", "us") collects, uses, and protects information when you use our community-management platform (the "Service"). By using the Service you agree to the practices described here.

1. Information we collect

• Account information — your name, email address, and authentication credentials when you sign up.
• Organization & community data — the communities you create or join, member roles, and related settings.
• Profile & content — community member profiles, addresses, relationships, photos, and memories you choose to add.
• Billing data — subscription and payment details, processed by our payment provider; we store a customer reference, not your full card details.
• Usage & device data — analytics about how you interact with the Service, collected to improve it.

2. How we use your information

• To provide, maintain, and improve the Service.
• To authenticate you and secure your account.
• To process subscriptions and payments.
• To communicate with you about your account, including transactional emails.
• To understand usage and improve features and performance.

3. Service providers

We share data with trusted providers only as needed to run the Service:

• Cloudflare — hosting, data storage, and caching.
• Polar — subscription billing and payments.
• PostHog — product analytics.
• Resend — transactional email delivery.

4. Cookies & analytics

We use cookies and similar technologies to keep you signed in and to measure product usage through our analytics provider. You can control cookies through your browser settings; disabling them may affect some functionality.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us.

7. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal data.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above.

10. Contact us

If you have questions about this Privacy Policy, please reach out to us through the app.